Contact Us
Have a question, found a bug, or want to share feedback? We'd love to hear from you.
Email Support
Our primary support channel. Best for account issues, billing, and detailed questions.
support@nutritracks.appReport a Bug
Found something broken? Let us know the steps to reproduce it and we'll get it fixed fast.
Send bug reportFeature Requests
Have an idea to make NutriTracks better? We read every suggestion — many features started this way.
Share your ideaFrequently Asked Questions
Quick answers to the questions we hear most often. Can't find what you need? Just email us.
How do I log a meal?
Tap the + button on the home screen and choose how you'd like to add food: scan a barcode, search our database by name, or select a recent or favourite item.
You can also create custom foods and recipes from the My Foods tab if you cook at home regularly.
Can I sync NutriTracks with Apple Health?
Yes! Go to Settings → Integrations → Apple Health and toggle on the data types you'd like to sync. All syncing is optional and you control exactly what is shared.
How do I change my daily calorie or macro goals?
Navigate to Settings → My Goals. You can let NutriTracks calculate targets automatically from your profile, or enter custom targets for calories, protein, carbohydrates, fat, and fibre.
I forgot my password — how do I reset it?
On the login screen, tap Forgot Password? and enter your email address. You'll receive a reset link within a few minutes. If you used Sign in with Apple, use that same method — no password required.
How do I delete my account and data?
Go to Settings → Account → Delete Account. This permanently erases all your personal data within 30 days. This action cannot be undone.
If you're having trouble, email support@nutritracks.app and we'll process it manually.
Is NutriTracks free to use?
NutriTracks is free to download with a generous set of core features. A NutriTracks Pro subscription unlocks advanced analytics, unlimited custom recipes, and priority support.
How do I cancel my Pro subscription?
Subscriptions are managed by Apple. Open the Settings app → tap your name → Subscriptions → find NutriTracks → tap Cancel Subscription. You keep Pro access until the end of your billing period.
The app is crashing — what should I do?
Force-quit the app and reopen it. If the issue persists, make sure you're on the latest App Store version. Still crashing? Email us with your device model and iOS version.